Exploding iPhone hurts Frenchman
A French security guard has become the second person to claim that they were injured when their iPhone screens exploded, spraying out small glass fragments and causing eye injuries.
A supermarket security guard named Yassine Bouhadi has become the second person to claim they received eye injuries from flying glass when their iPhone exploded. The first, an eleven-year-old girl in Britain, occurred a few weeks ago. This second case has caused the DGCCRF, France’s official consumer affairs and fraud watchdog, to take an even larger interest in the investigation that they had already opened in the cases of the exploding iPhones.
The newest case involves Bouhadi being injured by flying glass entering his eye while he was sending a text message and the phone exploded. Bouhadi, who is a 26-year-old supermarket watchman from the southeastern town of Villevieille was quoted as saying, “I want an explanation about this damned telephone” and saying that he was “very angry” about the incident. He said that he had purchased the popular smartphone for 600 euros about 90 days ago. He would now like to have his money back, as reported in an AFP article.
A spokesman for the DGCCRF said, “An investigation is under way. We have been alerted to the problem and we are looking into it closely.” When contacted for a comment, an Apple spokesperson said that as far as they were aware, the exploding iPhone incidents were just isolated cases and that they were looking into the matter. Hearing this, another representative of the French consumer watchdog agency said that perhaps Apple ought to “communicate a bit more with its customers” and further that “We want to know if this is an isolated incident as they claim, or a real problem involving the iPhone – in which case, what are they planning by way of compensation and to prevent it happening again?
Coming hard on the heels of a report from an American television station that an “alarming number” of iPhones were bursting into flames after overheating, this new report of an exploding iPhone would seem to make the matter more serious. Apple certainly must look seriously into these cases to determine what is causing them, whether they are “isolated incident” or not.
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October 12th, 2009
ONLY HAPPENS TO THE FRENCH… LOSER!